Vaughn Pyne

About Vaughn Pyne

Where my reason, imagination, or interest were not engaged, I would not or could not…

Experience

1. Learning and Development Specialist

   Victra - Verizon Authorized Retailer

   Nov 2021 — Present · Las Vegas, NV, US

   Drive the development or adaptation of tailored training programs for various business functions based on clients’ requirements. Deliver management oversight to the strategic planning and company-wide deployment of training and development programs. Partner with divisional and senior management teams in defining and fulfilling training and development goals and objectives. Align and incorporate business objectives and vision in outlining and proposing strategic departmental policies and procedures. Control creation of training content and administer training program materials and assets, including videos, online modules, etc. Accelerate work productivity by ensuring strong comprehension of employees with new and existing standard operating procedures. Recognize emerging issues and barriers such as knowledge gaps and skills deficiencies to design new training program proposals. Oversee the maintenance and update of training records and compliance files, including the generation of status reports. Strictly enforce and ensure regulatory compliance with and documentation of legally mandated, contractual, and company mandated training requirements per service contract.

Skills

• Team Management
• Customer Experience
• Training & Development
• Sales
• Account Management
• Telecommunications
• Leadership
• Coaching
• Salesforce.com
• Leadership Development
• Emcee
• Strategy
• Training
• Training Delivery
• Job Coaching
• Sales Management
• Social Selling
• Cold Calling
• Wireless
• Public Speaking
• Project Management
• Team Building
• Team Leadership
• Solution Selling
• Mobile Devices
• Time Management
• Strategic Communications
• Customer Retention
• Direct Sales