Vaughn-Clai Marsh

About Vaughn-Clai Marsh

Compliance and Conflicts Attorney with almost 10 years of success advising large law…

Experience

1. Senior Manager, Conflicts and Intake

   Quarles & Brady LLP

   Aug 2024 — Present · Phoenix, AZ, US

   Oversee daily operations for Conflicts and Intake teams, ensuring proper staffing, equitable distribution of complex requests, and consistent meeting or exceeding turnaround benchmarks for conflict checks and new matter opening. • Reduce average turnaround time by 30% by implementing improved staffing models and cross-training initiatives based on real-time workflow data.• Author and maintain a comprehensive instructional and training manual for conflicts and intake processes, increasing consistency, onboarding efficiency, and reducing onboarding time for new hires by 40%.• Hire, train, and manage a team of analysts and specialists; develop an in-depth training curriculum covering ethics rules, firm policies, and practice group nuances through lectures, case studies, and interactive exercises. • Conducts regular quality control audits and one-on-one coaching sessions improving request accuracy and compliance adherence across the team. • Collaborate with Intapp consultants and key internal stakeholders to enhance the system usability, design workflows, and implement new technologies that reduces redundant tasks and improved data accuracy. • Lead testing and deployment of new workflows and reporting tools; create a test group process and feedback loop to ensure seamless rollouts. • Develop and maintain an intranet knowledge base with easy-to-navigate policies, FAQs, and instructional materials for legal and administrative teams. • Oversee lateral integration and clearance processes, partnering with Recruiting and HR teams to ensure smooth onboarding of new attorneys and effective risk management communication tools. • Review outside Counsel Guidelines and implement intake procedures in alignment with ethical rules, business policies, and client requirements. • Regularly engage in escalated partner and attorney consultations, delivering firm-aligned solutions on complex or sensitive matters such as waivers and ethical walls.

Education

• The City College of New York

  Masters, Chemical Engineering

• New England Law | Boston

  Juris Doctor, Law

  2007 — 2010

• The City College of New York

  Bachelors, Chemical Engineering

Skills

• Legal Research
• Licensing
• Start-Ups
• Chemical Engineering
• Negotiation
• Patents
• Legal Writing
• Litigation