Vatsal Pujara

Senior Credit Controller @NielsenIQ

Pune, IN

Collaborate with I2C Manager and Revenue Controller to establish collection targets and align processes with organizational objectives.• Track and document customer account activities, including non-payments, delayed payments, and disputes, ensuring timely action and resolution.• Facilitate re-invoicing requests based on client specifications and coordinate with the revenue team for clarification and follow-up.• Provide customer service support, managing collection issues, processing account adjustments, and resolving client disputes to minimize short payments.• Accountable for reducing delinquency rates on assigned accounts through strategic communication and dispute resolution.• Dispatch invoices via email or customer portal systems, ensuring timely and accurate delivery.• Collaborate closely with Client Service and Revenue Controllers to expedite commercial dispute resolution and accelerate collection processes.• Establish effective working relationships with Revenue Associates to support dispute resolution and payment reconciliation.• Assist the Cash Applications team in reconciling invoices and identifying payments to maintain accurate financial records.

Symbiosis Centre for Distance Learning

PGDBA, Operations Management and Supervision

Savitribai Phule Pune University

B.C.A, Accounting and Finance

S.P.M English Medium School

Secondary Education