Vasyl Dziadevych
Hotelier Professional | Customer Service Expert | Leadership Enthusiast | Coach
- Role
- Learning and Development Manager at 25hours Hotel One Central
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Vasyl Dziadevych
Professional with over a decade of managerial experience. Dedicated…
Experience
Learning and Development Manager
Oct 2022 — Present · Dubai, AE
Worked with the P&C Director on developing leadership programs, including planning, resource allocation, budgeting, and risk management & led the strategic plan of execution within a business unit with 400+ employees• Tracked and analyzed adherence to local municipality requirements; mitigated risks and ensured compliance• Managed the employee satisfaction survey rollout, achieving a 96% participation rate. The results were analyzed and aligned with corporate strategy to develop a plan for organizational improvement• 65% of employees experience performance growth within the first three months, and 95% have successful probation reviews due to the development of comprehensive pre-boarding and onboarding processes, which also led to an 85% improvement in new hires’ satisfaction rates• Designed and deployed learning solutions, including participants and procedure manuals, leaders guides, job aids, online content, and a 30-60-90 days action plan for new joiners• Assessed, created, and implemented a step-by-step employee blended training program that increased the customer satisfaction rate from 40% to 96% over three months• Ongoing collaboration with key stakeholders on assessing and defining employees’ learning and capabilities needs, and adjusting training calendars and frameworks so that they are aligned with corporate strategies and needs
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