Vasu Pusala

WORK HISTORY

EDUCATION

ABOUT VASU PUSALA

Financial Services professional with 25+ years of experience with specialization in Insurance, Pensions, Retail banking, Sales Quality & CRM domain. Dealt with project scoping, management and delivery with high business acumen. I’ve worked from both a consultancy and a customer perspective. I’ve successfully delivered operations, finance, risk, offshoring/shared services, cost reduction, reengineering and regulatory change initiatives. Adept at stakeholder management, with strong ability to lead and motivate cross-functional teams ensuring delivery of outcomes. Expert in project delivery using Waterfall as well as Agile/SCRUM methodologies.>>Leading UK Insurer: Led the implementation of on-line digital journey to launch ‘white listed’ products manufactured by a leading insurer for a major UK bank.>>Global Insurer: Agile Delivery Lead / Scrum Master on migration of in-house Teradata Platform on to Cloud. Conducted workshops and documented ‘as is’ processes before coming up with migration roadmap. Incorporated needs of all business functions and consolidated disparate data stores within business line.>>Programme Manager on Part VII sale and transfer of pensions book of business. Led (1) data quality reporting (2) data reconciliation and (3) data extraction work streams to successfully extract and migrate data to 3rd party.>>Back office Operations: Product Owner liaising with all business lines to understand reporting/ MI needs of various functions within. Data pillar was key in understanding volumes of work requests, operator availability, seasonal trends and SLA to improve productivity and to reduce operational costs.>>Global Insurer: Solutions analyst on regulatory IDD project.Designed solution to record learning assignments undertaken by staff (both structured and unstructured) and delivered reporting suite to evidence continuous learning undertaken by sales staff.>>Most recently led a programme for a Global Bank to successfully deploy a Transaction Monitoring (TM) tool in Europe and LATAM utilising machine learning models, working closely with vendors and offshore development teams based in APAC.>>UK Insurer – Agile Delivery manager/Scrum Master on IFRS17 program to improve data quality across manufacturing, claims, finance and Actuarial functions. Created data flow diagram articulating data flow between various IT systems and EUCs involved. Also, documented detailed user requirements to capture accounting data at granular level. Effectively communicated progress, RAIDs to senior stakeholders and sponsors. Certified PMP & ITIL.