Vasista Sarma
Product Leader Trust and Safety
- Role
- Product Lead at Airbnb
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
Experience
Product Lead
Mar 2020 — Present · San Francisco, CA, US
Product lead for Trust & Safety: end-to-end fraud prevention, account integrity, payments risk, privacy, marketplace integrity, and operational efficiency across global guest/host surfaces (web, mobile, iOS, Android) spanning Stays, Experiences, Services, and Long‑term Stays.Drove sub-12 bps fraud on $100B+ payment volume protecting 100M+ users; reduced losses from 52 bps to $200M exposure.Cut ATO to 0.01 bps (from 0.22 bps) while GMV scaled ~2x; launched passkeys, device intelligence, and real-time risk scoring with AI/ML guardrails to minimize friction and false positives.Built risk platform capabilities: incident response and prevention processes; policy enforcement tooling; agentic AI operations for full-case automation and human-in-the-loop labeling; measurable gains in automation rate and unit economics. Led 4 PMs, partnered with ~30 engineers across 5 teams and 100+ Trust Ops agents; chaired incident reviews and launch safety gates; presented strategy and results to CFO/CBO; managed $20M+ vendor portfolio.
Education
Birla Institute of Technology and Science, Pilani
M.E, software systems
2002 — 2004
Bapuji institute of engineering and technology
B.Tech, Electronics and communication
1997 — 2001
Indian School of Business
M.B.A, Finance and Marketing
2009 — 2010
Skills
- Mobile Technology
- Mobile Internet
- Product Management
- Analytics
- Solutions Marketing
- Business Strategy
- Product Marketing
- Android
- Go-to-Market Strategy
- Product Development
- Pre-Sales
- Mobile Applications
- Competitive Analysis
- Mobile Commerce
- Start-Ups
- Mobile Devices
- Strategy
- E-Commerce
- Mobile Payments
- Product Strategy
- Cross-Functional Team Leadership
- Enterprise Software
- Mobile Solutions
- Product Lifecycle Management
- Business Analytics
- Saas
- Agile Methodologies
- Strategic Partnerships
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