Vasi Sayed
Billing and Account Specialist | Certified Cloud Practitioner | Amazon Web Services
- Role
- Billing and Account Specialist at Amazon Web Services (AWS)
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Vasi Sayed
Working with Enterprise/APN customers to understand how they use AWS services, and providing valuable feedback to business and development teams- Assuming responsibility for developing detailed knowledge about AWS specific products and features- Successfully managed Team of 20 - 30 people.(Direct and Indirect Reportings.)- Handled issues escalated to CEO, Sr. VPs etc- Handled public relations or legal issues by seeking guidance from the respective team and handling the matter with discretion and confidentiality- Strong attention to details- Have hands on experience in MS Excel, Corel Draw, PhotoShop.
Experience
Billing and Account Specialist
May 2023 — Present · IN
Working with Enterprise/APN customers to understand how they use AWS services, and providing valuable feedback to business and development teams.2. Being the customer-facing voice for Enterprise/APN customers, addressing complex account and billing issues.3. Performing deep dive analysis on Enterprise/APN customer contacts to gather lessons learned, and then uses that information to create or improve policies, procedures, and best practice reference materials.4. Providing prompt, efficient, detailed, customer-oriented service to Enterprise/APN AWS customers.Driving projects that improve support-related processes.5. Assuming responsibility for developing detailed knowledge about AWS specific products and features.
Education
Poona College Of Arts Science & Commerce - India
Bachelor of Science - BS, Computer Science
S.S.E.M.S
Middle School Diploma
Poona College Of Arts Science & Commerce - India
Higher Secondary Certificate, Science
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