Shawn Gilmore

Operations Manager @Tesla

Austin, TX, US

Led day-to-day operations using Key Performance Indicators (KPIs) to identify trends, resolve issues, and drive continuous improvement, consistently meeting or exceeding performance targets.Collaborated cross-functionally with Inventory Control, Supply Chain, and Production Control teams to streamline workflows, boost efficiency, and reduce operational costs.Oversaw and developed a team of 250+ employees across four departments, including hourly associates, team leads, supervisors, and associate managers, through Tesla’s structured career progression programs.Maintained accountability for over $100M in Tesla assets, ensuring operational integrity, compliance, and optimal asset utilization.Facilitated root cause analyses to resolve complex issues and implemented long-term corrective actions, fostering a culture of continuous learning and operational excellence.Conducted daily process audits to ensure adherence to standard operating procedures, company policies, and regulatory requirements.Championed Tesla’s Environmental, Health, and Safety (EHS) and brand standards, delivering actionable feedback to senior leadership to drive alignment and improvement.Supported Tesla’s Regional Workplace team on strategic initiatives and new site launches, including service implementation and operational planning to ensure long-term success.Built and managed vendor partnerships to improve service delivery, optimize costs, and maintain high-quality standards across Tesla’s Sales, Service, Delivery, Energy, and Warehouse operations.Cultivated a high-performance production team capable of consistently meeting aggressive targets while maintaining quality and safety standards.

Valdosta State University

Bachelor of Science (BS), Business Management/Marketing

Army Logistics University

Logistics, Logistics, Materials, and Supply Chain Management

Officer Candidate School- US Army

Commissioned Officer, Military and Strategic Leadership