Vashima Goel

India head: Perfect Order Experience Amazon. Seller/Merchant and Customer experience. Customer success. Ex Flipkart, ebay, Zomato, Oracle.

Role: India Head Perfect Order Experience at Amazon
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Vashima Goel

Customer Experience professional with 20 years of experience || Data driven insights…

Experience

India Head Perfect Order Experience
Amazon
May 2020 — Present · Bengaluru, IN

Education

Delhi University
Masters in Business Economics, Econometrics and Finance
2002 — 2004
Delhi University
Bachelor of Commerce (Honours), Commerce

Skills

Segmentation
Competitive Intelligence
Market Research
Business Intelligence
Customer Insight
Business Analysis
Analytics
Business Development
Business Process Design
Competitive Analysis
Marketing Automation
Market Intelligence
Team Management
Business Analytics
Pre-Sales
Project Management
Business Strategy
Management Consulting
Vendor Management
Strategy
Data Analysis
Product Management
Crm
Customer Satisfaction
Product Marketing
Business Alliances
Demand Generation
Saas
Cross-Functional Team Leadership
Enterprise Software
Oracle
Market Analysis
Go-to-Market Strategy
Marketing
Strategic Partnerships
Channel Partners
Cloud Computing
Lead Generation
Consulting
Professional Services

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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