Vasant Naik
Customer eXperience Manager at SIFY Technologies Ltd|| Ex NTT-Netmagic|| Digital Transformation|| SDWAN|| Network Business|| Data Center- Colocation|| Cloud|| Key Account Management|| Customer Lifecycle Management||
- Role
- Customer Experience Manager at Sify Technologies Limited
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vasant Naik
Customer Experience Manager(Farming Account Management) handling network & Data…
Experience
Customer Experience Manager
Apr 2023 — Present · IN
Customer Experience Manager. Handling network business of Private BFSI customers, after sales support with upsell/ cross sale of wide sify portfolio, taking care of existing revenue (renewal with minimum discount, supporting overdue collections).Work closely with the sales team to identify new opportunities and mapping them with internal teams.Responsible for NPS/ CSAT survey from the allocated accounts.
Education
Atharva Institute of Management Studies.
Master of Business Administration - MBA
2013 — 2016
Nalanda College
Bachelor of Commerce (B.Com.)
2001 — 2005
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