Vasant Naik

Customer eXperience Manager at SIFY Technologies Ltd|| Ex NTT-Netmagic|| Digital Transformation|| SDWAN|| Network Business|| Data Center- Colocation|| Cloud|| Key Account Management|| Customer Lifecycle Management||

Role
Customer Experience Manager at Sify Technologies Limited
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Vasant Naik

Customer Experience Manager(Farming Account Management) handling network & Data…

Experience

  1. Customer Experience Manager

    Sify Technologies Limited

    Apr 2023 — Present · IN

    Customer Experience Manager. Handling network business of Private BFSI customers, after sales support with upsell/ cross sale of wide sify portfolio, taking care of existing revenue (renewal with minimum discount, supporting overdue collections).Work closely with the sales team to identify new opportunities and mapping them with internal teams.Responsible for NPS/ CSAT survey from the allocated accounts.

Education

  • Atharva Institute of Management Studies.

    Master of Business Administration - MBA

    2013 — 2016

  • Nalanda College

    Bachelor of Commerce (B.Com.)

    2001 — 2005

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Vasant Naik — Customer Experience Manager at Sify Technologies Limited in Mumbai, MH, IN | Unifers