Vasant Desai
|| Duty Manager || Hyatt Centric Juhu Mumbai || Ex - IHG || Ex - Accor || Front Office Operations || Guest Experience || Loyalty Champion (ALL STAR – Accor) || Hospitality Specialist || 4+ Years of Experience ||
- Role
- Duty Manager at Hyatt
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vasant Desai
I\'m an experienced hospitality professional with over 4 years of hands-on experience in…
Experience
Duty Manager
Oct 2024 — Present · Mumbai, IN
Supervise front office operations and manage guest escalations during assigned shifts.Lead daily briefings, staff rosters, task assignments, and maintain high service standards.Coordinate across departments for smooth handling of VIPs, complaints, and special requests.Ensure all safety, hygiene, and compliance protocols are followed.Train and mentor new associates in customer service and operational procedures.
Education
University of Mumbai
Bsc
2019 — 2022
University of Mumbai
Bsc
2019 — 2021
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