Varun Kumar

Customer Success | Customer Experience

Role
Customer Success Manager at Palo Alto Networks
Location
Chandigarh, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Varun Kumar

Experienced Customer Success Manager with a passion for driving customer satisfaction, retention, and revenue growth. Proven track record of building strong relationships with clients, understanding their needs, and ensuring their success throughout the customer journey. Skilled at collaborating cross-functionally to align product offerings with customer requirements, providing valuable insights to inform product strategy and roadmap. Adept at translating customer feedback into actionable improvements, driving product adoption, and maximizing customer value. Seeking opportunities to leverage my customer-centric mindset, strategic thinking, and strong analytical skills to make a meaningful impact in roles encompassing both customer success management and product management.

Experience

  1. Customer Success Manager

    Palo Alto Networks

    Oct 2023 — Present

Education

  • I. K. Gujral Punjab Technical University (IKGPTU)

    Bachelor of Technology - BTech, Computer Engineering

  • Central Board of Secondary Education (CBSE)

    Senior Secondary Education, Science - Non-Medical

  • I. K. Gujral Punjab Technical University (IKGPTU)

    Master of Business Administration - MBA, Marketing & Management Information Systems

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Varun Kumar — Customer Success Manager at Palo Alto Networks in Chandigarh, IN | Unifers