Varun Raj Akula
Certified Qualtrics Expert | Lead Experience Insights Specialist | EX | CX | XM | Level 4 XM Badge | QPN | Certified Microsoft 365 Expert #opentowork | People Analytics | Employee Research | Customer Research
- Role
- Lead Experience Insights Specialist at Marsh McLennan
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Varun Raj Akula
Certified Qualtrics EX & XM Specialist with 6.5+ years of experience delivering enterprise-scale Employee Experience (EX) and Customer Experience (CX) programs across global organizations. Deep hands-on expertise in Qualtrics XM, EmployeeXM, Decipher, and market research platforms, covering advanced survey design, analytics, dashboards, automation and integrations. Proven leader with strong end-to-end ownership, stakeholder trust, and a consistent record of mentoring talent and driving delivery excellence. Awarded at Marsh McLennan for outstanding performance, teamwork, and delivery impact.
Experience
Lead Experience Insights Specialist
Jun 2023 — Present
Education
Kakatiya University College of Engineering & Technology
Bachelor of Technology - BTech
Sri Chaitanya Junior college
Intermediate(12)
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