Varun Kumar
Manager - Projects Eps SAP Cx Crm @Cognizant
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WORK HISTORY
Manager - Projects Eps SAP Cx Crm @Cognizant
Kitchener, ON, CA
EDUCATION
Bharathiar University
Bachelor of computer Science, Computer Science
Bharathiar University
Master of Computer Applications (MCA), Computer Science
SKILLS
ABOUT VARUN KUMAR
My tenure as an SAP Commerce Cloud Consultant has been marked by spearheading Service Operational Incident and Problem Management for high-stakes eCommerce platforms. We\'ve harnessed SAP Commerce Cloud and ITIL Service Operations to drive seamless functionality and robust system integrity. Leveraging Java Development, my role has been pivotal in optimizing critical business processes and enhancing platform performance.Our team\'s success in automating operational workflows has significantly contributed to the resilience of our eCommerce solutions. With a commitment to agile methodologies, I\'ve played an instrumental role in translating complex architectural concepts into functional requirements, ensuring that our strategies align with the evolving demands of the digital marketplace. My expertise in incident management using ServiceNow and Remedy has been vital in maintaining uninterrupted business operations and delivering consistent value to our stakeholders.
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