Varun Singh

Senior Business Continuity Leader | ServiceNow Consultant (ITSM, ITOM, BCM) | Resilience • Risk Governance • Compliance | Project & Program Management

Role
Service Delivery Lead at Tata Consultancy Services
Location
Cedar Rapids, IA, US
LinkedIn followers
500 followers

About Varun Singh

I bring 18+ years of experience in delivering enterprise-wide Business Continuity, Disaster Recovery, and IT Operations programs across regulated industries including finance, federal, and healthcare. As a Business Continuity & Disaster Recovery (BCP/DR) leader, I’ve developed and executed enterprise BCP strategies aligned with ISO 22301, FedRAMP, and SOC2 compliance frameworks. My work includes conducting Business Impact Analyses (BIA), defining RTO/RPOs, leading DR tests, and implementing multi-region AWS disaster recovery architectures. I collaborate with audit, leadership, and infrastructure teams to proactively manage risk, ensure operational resilience, and prepare for internal/external audits. In parallel, I am a hands-on ServiceNow Consultant with deep expertise across ITSM, ITOM, and BCM modules. I’ve led implementations involving ServiceNow Discovery, CMDB, Service Mapping, Event Management, and the Business Continuity Management module. I design and automate continuity workflows, integrate monitoring tools, and enhance CMDB accuracy to support resilience and recovery objectives. My approach blends strategic planning with technical execution, enabling organizations to reduce risk, streamline processes, and meet regulatory mandates while optimizing platform capabilities. Key Strengths: • Business Continuity & DR Leadership • ServiceNow ITSM, ITOM, and BCM Implementation • FedRAMP, ISO 22301, SOC2, and Risk Compliance • Project & Program Management • Audit Readiness, Policy Governance, Vendor Risk Select Achievements: Reduced enterprise downtime risk by 90% through proactive DR strategy Led FedRAMP/SOC2 compliance efforts with full BCP integration Automated BCM reporting and integrated dashboards in ServiceNow Migrated and mapped over assets into CMDB using Discovery & Service Mapping

Experience

  1. Service Delivery Lead

    Tata Consultancy Services

    Mar 2014 — Present

Education

  • IET Khandari

    Bachelor of Engineering (B.E.)

    2001 — 2005

  • CMS Lucknow

    Higher Secondary

    1999 — 2000

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Varun Singh — Service Delivery Lead at Tata Consultancy Services in Cedar Rapids, IA, US | Unifers