Varun Singh
Senior Business Continuity Leader | ServiceNow Consultant (ITSM, ITOM, BCM) | Resilience • Risk Governance • Compliance | Project & Program Management
- Role
- Service Delivery Lead at Tata Consultancy Services
- Location
- Cedar Rapids, IA, US
- LinkedIn followers
- 500 followers
About Varun Singh
I bring 18+ years of experience in delivering enterprise-wide Business Continuity, Disaster Recovery, and IT Operations programs across regulated industries including finance, federal, and healthcare. As a Business Continuity & Disaster Recovery (BCP/DR) leader, I’ve developed and executed enterprise BCP strategies aligned with ISO 22301, FedRAMP, and SOC2 compliance frameworks. My work includes conducting Business Impact Analyses (BIA), defining RTO/RPOs, leading DR tests, and implementing multi-region AWS disaster recovery architectures. I collaborate with audit, leadership, and infrastructure teams to proactively manage risk, ensure operational resilience, and prepare for internal/external audits. In parallel, I am a hands-on ServiceNow Consultant with deep expertise across ITSM, ITOM, and BCM modules. I’ve led implementations involving ServiceNow Discovery, CMDB, Service Mapping, Event Management, and the Business Continuity Management module. I design and automate continuity workflows, integrate monitoring tools, and enhance CMDB accuracy to support resilience and recovery objectives. My approach blends strategic planning with technical execution, enabling organizations to reduce risk, streamline processes, and meet regulatory mandates while optimizing platform capabilities. Key Strengths: • Business Continuity & DR Leadership • ServiceNow ITSM, ITOM, and BCM Implementation • FedRAMP, ISO 22301, SOC2, and Risk Compliance • Project & Program Management • Audit Readiness, Policy Governance, Vendor Risk Select Achievements: Reduced enterprise downtime risk by 90% through proactive DR strategy Led FedRAMP/SOC2 compliance efforts with full BCP integration Automated BCM reporting and integrated dashboards in ServiceNow Migrated and mapped over assets into CMDB using Discovery & Service Mapping
Experience
Service Delivery Lead
Mar 2014 — Present
Education
IET Khandari
Bachelor of Engineering (B.E.)
2001 — 2005
CMS Lucknow
Higher Secondary
1999 — 2000
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