Varun Sharma
Helpdesk Analyst specializing in IT Service Management at NTT DATA || ITILv4
- Role
- Helpdesk Analyst at NTT DATA
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Varun Sharma
At NTT DATA, our team excels in managing complex IT service requirements, ensuring adherence to stringent service-level agreements. With a background in engineering from AKTU University, I bring a methodical and analytical approach to problem-solving in the dynamic field of technical support. Recognized with the Partnership Award for collaborative success, my expertise lies in skillfully juggling multiple tasks while building customer rapport. This has been honed through professional certifications in customer service and a solid foundation in IT service management, complemented by strong communication skills.
Experience
Helpdesk Analyst
Aug 2022 — Present · Noida, IN
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor's of technology
D.A.V Centenary Public school
Science Stream (Physics, Chemistry, Maths, Computer Science, English)
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