Varun Patial
Associate Project Director | Driving Digital Transformation Initiatives
- Role
- Associate Project Director at Pincler
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Varun Patial
I’m a Senior Program Leader with 17+ years of experience navigating complex, ICT, Fintech…
Experience
Associate Project Director
Aug 2024 — Present
Directed end-to-end technology migration of 140+ applications during a high-risk wholesale banking merger.• Embedded NPS/CSAT tracking into delivery dashboards; improved CSAT from 75% → 91% in 6 months.• Acted as transformation advisor to CIO and COO; aligned KPIs with business impact using Power BI/ServiceNow dashboards.• Enabled cross-functional user-centric design sprints in partnership with product, CX, and tech leads.
Education
University of Rajasthan
Bachelor of Engineering (B.E.)
2004 — 2008
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