Varun Narula

About Varun Narula

Sales / Business Development Planning and scheduling individual / team assignments to achieve preset goals within the time, quality & cost parameters.Implementing strategic plans to enhance operations, profitability and revenue targets.Creating initiatives, designing events, planning of merchandising and execution of these marketing events for increasing sales. Client Relationship Management Handling the shop-floor interaction with the customers for effective resolution of grievances and obtaining feedback.Maximising customer satisfaction matrices by providing pre & post sale assistance and achieving delivery & quality norms. Orders & Inventory Management Team Management Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.

Experience

1. Senior Sales Associate at Christian Dior

   LVMH

   Jul 2015 — Present · New Delhi, IN

   I have passion in luxury retail and am interested in management, also clearly know my goal to reach. I always well prepared for any challenge to my next step. Close deals by thoroughly following up with clients via phone, email or in person in the Boutique. Maintain relationship with existing client contacts including office visits and presentations. Assisting shoppers to find the goods and products Drive the productivity and profitability like sales, KPI, and customer data capture, keep the best performance and achieve the target. Professional approach customer by providing high standard customer Compose weekly report and feedback Reporting discrepancies and problems to the supervisor Working within established guidelines, particularly with brands

Education

• Stratford University

  Master of Business Administration (MBA), Management Information Systems, General

  2010 — 2011

• Children's Academy

  Higher Secoudry School, Business/Commerce, General

  1996 — 2006