Varun Malhotra

About Varun Malhotra

I have a total of 4 years of experience. Here is my experience.My First organization was Quattro Business Support Solutions. I worked as a solution engineer, and my responsibilities was, I engaged with customers to gather technical requirements, ensuring alignment with HPE configuration rules. I accurately configured customer data to correct errors and facilitated clear communication of customer instructions to vendors. My expertise includes quoting and validating servers and networking devices using the HPE Partner Portal and I Quote. I analyzed proposed technical solutions based on customer requirements and consistently delivered high-quality support, achieving a 90% quality rating.My Second organization was Concentrix. I worked as an advisor representative, and my responsibilities was I was reviewed over 400 pieces of content weekly with 99% accuracy in categorization and compliance with platform guidelines. My role in content moderation involved reviewing more than 70 user-generated content daily, where I maintained a 99.9% accuracy rate in enforcing community guidelines and and reducing inappropriate content by 25%, enhancing the safety of the community platform.And I’m currently working in taskus as a Customer Support Representative, and my responsibilities was I provided complete user support for Depop, efficiently handling account inquiries and resolving order or transaction issues. By addressing general user concerns with prompt and effective solutions, I achieved a 90% customer satisfaction rating. Delivered high-quality support with a 90% quality rating and a 55% resolution rate, showcasing my ability to deliver high-quality support and maintain strong performance metrics.

Experience

1. Inbound Sales Representative

   Accenture

   Feb 2026 — Present · Gurugram, IN

Education

• The Adarsh School

  Secondary Education

  2002 — 2014

• School of Open Learning (DU SOL), University of Delhi

  B.A programme

  2017 — 2021

• National Institute of Open Schooling (NIOS)

  Senior Secondary, Commerce

  2014 — 2016