Varun Kondreddy
Senior Technical Member at ADP
- Role
- Senior Technical Member at ADP
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Varun Kondreddy
With over 4 years of professional experience, I have developed a diverse skill set and…
Experience
Senior Technical Member
Apr 2025 — Present · Hyderabad, IN
As a Senior Technical Member at ADP, I lead the design, development, and delivery of scalable software solutions that power global payroll and human capital management platforms. Key projects at ADP Include:One Stop Solution Portal:Built an internal self-service portal to streamline API debugging, user provisioning, and support integrations for ADP Marketplace teams. Key Contributions: 1. Designed modules for API info lookup, manual user profile creation, and CAR app setup automation.2. Developed utilities for seamless Zendesk integration with Jira and Service Desk.3. Implemented Round Robin logic for automatic ticket assignment.4. Ensured role-based access control across tools and modules. Key Achievements: 1. Improved API issue resolution time by 50% through faster diagnostics.2. Reduced manual onboarding effort via automated CAR scope setup.3. Streamlined support operations by integrating Zendesk with Jira & Service Desk.4. Balanced workload distribution with Round Robin ticketing, improving response SLAs. Partnered Web ClientDeveloped a Partner Enablement platform to streamline onboarding, training, and performance tracking for channel partners. Key Contributions: 1. Collaborated with stakeholders to design workflows and improve partner onboarding experience.2. Built self-service modules including product training, certification, and support resources.3. Integrated analytics dashboards for real-time partner performance tracking.4. Automated certification issuance and CRM sync for opportunity visibility. Key Achievements: 1. Reduced partner onboarding time by 40%, from 3 weeks to ~10 days.2. Improved partner engagement by 55% within 3 months of launch.3. Cut manual certification effort by 80%, increasing operational efficiency.4. Enabled 25% growth in partner-attributed revenue via CRM integration.
Education
SRM IST Chennai
Bachelor of Technology - BTech, Computer Science(core)
2018 — 2022
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