Varun Gupta
Manager - Customer Success
- Role
- Manager, Customer Success at Photon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Varun Gupta
Customer Success and Key Account Management professional with 13+ years of experience driving customer retention, renewals, and account expansion for enterprise IT and digital services clients. Strong expertise in strategic account management, upsell/cross-sell, contract ownership, Salesforce CRM, QBRs, and CXO stakeholder engagement. Proven ability to partner cross-functionally to maximize customer lifetime value and revenue growth.
Experience
Manager, Customer Success
Feb 2017 — Present · Bengaluru, IN
Maintaining close relationships with major stakeholders within my portfolio.Identify new growth opportunities within the account portfolioCollaborate with pre-sales, finance and delivery teams to acquire new business.
Education
Sainik School Nagrota
HSC, Non Medical
1997 — 2004
DAV institue of Engg. and Tech
B.tech, ECE
2004 — 2008
Institute of Management Technology, Ghaziabad
Master’s Degree, Sales & Marketing
2014 — 2016
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