Vartika Singh
SMB IT leaders take my cold calls when nothing else is working | Freshservice @ Freshworks
- Role
- Senior Account Executive at Freshworks
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vartika Singh
Account Executive with 8+ years of quota carrying experience across recruitment tech and…
Experience
Senior Account Executive
Apr 2025 — Present
As a Senior Account Executive, I specialize in helping small and mid-sized businesses identify and implement tailored SaaS solutions that drive growth, streamline operations, and improve customer experiences. With a consultative approach to sales, I work closely with business leaders to understand their unique challenges and provide software solutions that align with their specific goals.My role is focused on building meaningful relationships, guiding prospects through every stage of the sales process, and ensuring they achieve long-term success with the tools we provide. From initial discovery to post-sale support, I am dedicated to offering an exceptional customer experience and delivering tangible results.Key Responsibilities:Lead the full sales cycle for SMB prospects, from prospecting to closing dealsConduct detailed needs assessments to understand business pain points and recommend appropriate solutionsDevelop and maintain strong relationships with decision-makers and key stakeholdersCollaborate with internal teams to ensure seamless implementation and customer satisfactionAchieve and exceed sales targets while maintaining high customer satisfaction and retention ratesStay up to date with industry trends and product knowledge to better serve clientsCore Skills & Expertise:B2B SaaS SalesConsultative Selling & Needs AnalysisAccount Management & Customer RetentionNegotiation & Closing StrategiesRelationship Building & Client SupportSales Process Optimization & CRM ExpertiseI am passionate about helping SMBs scale efficiently and navigate the complexities of today’s fast-paced business environment. If you’re seeking a solution that will help your company operate more effectively and grow sustainably, I’m here to guide you through every step of the process.
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