Varsha Singh
Customer Success Manager-Palo Alto Networks (Client) | Ex-Rackspace | Ex-IBMer | Ex-Webhelp | Cloud Security | Customer Success | Account Management
- Role
- Customer Success Manager at Trantor
- Location
- West Delhi, IN
- LinkedIn followers
- 500 followers
About Varsha Singh
To work in an organization with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me to express my creativity while fulfilling organizational goals.
Experience
Customer Success Manager
Jul 2022 — Present · Gurugram, IN
Working directly with Palo Alto Networks as a Customer Success and a Program Manager, handling primarily the JAPAC region.\\\\n-Performing health checks on the accounts\\\\n-Risk Analysis and license over utilisation or under utilisation reporting.\\\\n- Syncing up with the engineering team and solution architects to understand the business use cases and prepare the strategies for upsells and cross-sells accordingly\\\\n-Maintaining the Gainsight hygiene of the accounts\\\\n-Working on the live tenant console of Prisma Cloud to analyse the product utilisation\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
St Cecilias Public School
Business/Commerce, General
2002 — 2014
Indraprastha University
Bachelor of Business Administration - BBA, Completed graduation with distinction (78%) along with merit in 4 subjects.
2014 — 2017
Bharati Vidyapeeth (Deemed to be University) Institute of Environment Education and Research, Pune
Master of Business Administration - MBA, Information Technology and Project Management
2021
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