Varsha Koorapati

Senior Product Manager @Salesforce

San Francisco, CA, US

Directed the end-to-end product strategy and execution for a portfolio of data and automation products governing the entire Salesforce customer migration lifecycle to the public cloud, directly influencing customer trust and operational efficiency. This product ecosystem was instrumental in accelerating the company\'s multi-year cloud migration program, impacting tens of thousands of customers while significantly reducing operational overhead.* Drove the product strategy for an automation suite that transformed migration operations. Reduced manual ticket processing by over 80% and cut resolution times from days to hours, leading to a significant acceleration of migration schedules and avoidance of costly datacenter extension fees.* Pioneered an AI-powered conversational tool to provide instant, self-service answers to field inquiries about migration status, eligibility, and scheduling. The initial version is projected to deflect over 75% of common support tickets, with a roadmap to integrate automated action-taking via API.* Launched a suite of executive and operational dashboards to provide unprecedented visibility into migration progress and data concentration risks. Empowered leadership and program teams to make strategic decisions to mitigate risk in key regions.* Owned the product roadmap for a decision engine, which optimized placement logic for both new signups and migrations by factoring in compute, storage utilization, and complex business rules, directly improving infrastructure utilization and de-risking migrations for high-value customers.

Stanford University

Product Management for Internet of Things

Visvesvaraya Technological University

Bachelor of Engineering (B.E.), Electronics and Communication Engineering

Product School

Product Management

Georgia Institute of Technology

Master of Science (MS), Electrical and Computer Engineering