Varsha Chandran
Technical Support Specialist @Chairman\'s Brands
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WORK HISTORY
Technical Support Specialist @Chairman\'s Brands
Stratford, ON, CA
Delivered frontline technical support by handling 50+ user issues daily via phone, email, and chat, achieving high first-contact resolution rates.* Utilized systematic troubleshooting to diagnose and resolve hardware, software, and network-related issues for end-users.* Documented customer interactions and coordinated with cross-functional teams to streamline issue tracking, improve workflows, and enhance service quality.
EDUCATION
NIIT Institute
professional diploma in digital transformation program- JAVA EnterprIse Apps with Devops , Information Technology
Conestoga College
Postgraduate Degree, cloud data management
SREE ERANAKULATHAPPAN COLLEGE OF ENGINEERING & MANAGEMENT, MUPPLIYUM
Bachelor of Technology - BTech, Computer Science
ABOUT VARSHA CHANDRAN
I’m a passionate tech professional with 3+ years of experience in backend development and…
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