Varisa Sheth

About Varisa Sheth

I specialize in technical quality operations at the intersection of product, engineering, and member experience — translating complex bug signals, SLA data, and cross-functional friction into measurable outcomes.Across my career, I\'ve owned quality programs for Flagship and Enterprise product spaces at LinkedIn, building workflows from the ground up, leading engineering partnerships, and driving systemic improvements that benefit millions of members. I bring deep technical fluency — rooted in a software QA background — combined with the operational and communication skills to work effectively across R&D, Product, and Support.I\'m most effective in environments where quality is treated as a strategic lever — where data-driven prioritization, proactive risk identification, and cross-functional trust drive outcomes that scale.

Experience

1. Technical Services Manager

   Linkedin

   Aug 2021 — Present · Sunnyvale, CA, US

   Led product operations, quality, and execution initiatives across LinkedIn’s Consumer, Enterprise, and Premium surfaces, partnering closely with Product, R&D, and senior engineering leaders to improve member experience and delivery velocity.*Introduced Sprint Planning to the TSM team that helped to bring operational rigor to a previously unstructured workflow.*Co-led AI-assisted case resolution workflows in partnership with multiple engineering teams reducing manual handling overhead and compressing time-to-resolution at scale.*Led strategic vendor engagement to reduce ID verification escalations by 3.4x, directly improving platform trust and identity quality for ~800K members.*Navigated one of the organization\'s most technically complex engineering partnerships to resolve a critical data integrity gap in LinkedIn\'s standardization model, improving the experience for 4.8M+ members after years of unresolved friction

Education

• Svit

  Computer Engineering

  2009 — 2013