Frank Gil
- Role
- Senior Support Services Manager Critical Situation Manager at Cloud Software Group
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Frank Gil
A detail-oriented Information Technology leader with over 15 years record of success in…
Experience
Senior Support Services Manager Critical Situation Manager
Nov 2018 — Present
Responsible for communication with key customers, the sales organization and key management staff on the status of support services and critical accounts within the assigned geo. Creates reports to review with sales executives on their services business and develops plans and activities that Technical Support can execute to assist customers and prospects. Proactively addresses any issues impacting the effectiveness of Citrix support services and customer perceptions of deficiencies with…
Skills
- Windows Server
- Vmware
- Saas
- IT Service Management
- Dns
- Customer Relations
- Consulting
- Hosting
- Hardware
- Wan
- Tcp/Ip
- IT Operations
- IT Management
- Network Security
- Troubleshooting
- Sales Engineering
- Disaster Recovery
- Vendor Management
- Cisco Technologies
- Consultancy
- Service Management
- Integration
- Managed Services
- Security
- Colocation
- Cloud Computing
- IT Strategy
- Telecommunications
- Virtualization
- Cisco
- Citrix
- Servers
- Storage
- Computer Hardware
- Documentation
- Clustering
- Itil
- Switches
- Windows
- Data Center
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.