Sam Varghese
Vice President, Human Resources
- Role
- Vice President and Global HR Lead, Hi-tech and Services at Genpact
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sam Varghese
Operations & HR professional and proven Service Delivery and Operations Leader with 15 years of Cross-Functional expertise in Operations, New Deal Transitions, Six Sigma, Training, Human Resources and L&D. Proven track record of Service Delivery experience for large and complex client engagements across various industries like Manufacturing, Automotive, Pharmaceuticals, Media and Large Global Conglomerates across Source to Pay, B2B Collections and B2C Customer Service domainsPassionate about Constant Learning, Mentoring and Coaching. After a successful stint with operations, currently leading Talent Management for Genpact’s Manufacturing and Services Vertical. Key Competencies developed and displayed consistently include - Operational Excellence - Ability to manage difficult engagements and turn them around…Consistently appreciated and rewarded for operational excellence- PMO – Ability to build confidence with clients on Project and Program Management Leadership…Build strong controls and drive a zero surprise mindset- Business Acumen – Consistently exceeding P&L targets on revenue and cost lines- Lean Six Sigma Expertise – Sponsored and Championed multiple six sigma projects delivering cost-benefit and business impact to clients- People Development & Retention – Ability to build & develop leaders, drive employee value proposition initiatives, build transparent, open and 1 team culture
Experience
Vice President and Global HR Lead, Hi-tech and Services
Sep 2023 — Present · Hyderabad, IN
Education
University of Rajasthan
Bacherlors of commerce, Business/Commerce, General
2000 — 2003
Saint Xaviers, Jaipur
High School, Commerce and Mathematics
1988 — 2000
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (MBA), Finance and Marketing
2004 — 2006
Skills
- Leadership
- Talent Acquisition
- Offshoring
- Team Management
- Outsourcing
- Service Delivery
- Performance Management
- Transition Management
- Business Process Outsourcing (Bpo)
- Process Migration
- Change Management
- Process Excellence
- Mis
- Employee Engagement
- Business Process Improvement
- Operations Management
- Human Resources
- Bpo
- Re-Engineering
- Recruiting
- Employee Learning & Development
- Management
- Vendor Management
- Shared Services
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