Vardhan Patil

About Vardhan Patil

Result-driven, passionate and goal-oriented Individual at Qualitykiosk with more than decade of experience in various technologies, Monitoring Solutions, ERP solutions, Process improvement methods in enterprise solutions. Well-honed problem-solving, conflict resolution skills with extensive exposure to operational effectiveness and strong inclination towards process improvements and business analytics. Industry Experience Industry experience with different APM products - to name few HP Suite (SLM,RUM,Diagnostics,Loadrunner,BSM,Sitescope,BPM,Appulse), Dynatrace, Appdynamics, Datadog,Network Monitoring Products - Solarwinds, Thousand Eyes, Prometheus, etcLog Monitoring Products - Splunk, Elk Stack,etcAnalytics & Visualisation Products - Kibana, Grafana, Power BI, etcAutomation Tools - AnsibleCloud Technology - AWS, CloudWatch Consulting and project management experience with proposal drafting, specification drafting, design, implementation, delivery and support. Excellent leadership and communication skills. Excellent business analysis and requirement gathering skills. A quick learner and team player. PMP Practioner Agile PractionerSpecialties: • Project & Delivery Management, Global Delivery, CoE Set-up, Observability/SRE/AIOPs/APM Solution & Delivery.• Enterprise Application performance & availability life cycle management solution and consulting.• Strong Technical skills on Tools & Technology for IT services using Enterprise Observability solutions.• Practical application of enterprise tools and alignment of IT Operations with business processes.• Business Service Management, Remote IT Infrastructure management services.• Production Support, Quality Assurance, Customer Engagement, Stakeholder Relationship Management, Conflict Resolution, Competency Development, Team Building & Leadership• Experienced in Project Management and Application Service Delivery across geographies for South East Asia, Middle East and India

Experience

1. Assistant Vice President

   QualityKiosk Technologies

   May 2024 — Present · Manila, PH

   Technology leader driving platform reliability and digital operations for enterprise clients. Spearheading observability and AIOps solutioning using Dynatrace, AppDynamics, Grafana, ELK, and Prometheus. Proven track record in delivering client-centric, scalable, and insight-driven monitoring solutions aligned with business goals.Partnering with CXOs, IT leaders, and OEM alliances to define and implement observability maturity frameworks, aligning reliability objectives with business-aligned SLIs, SLOs, and error budgets.Designing scalable observability architectures integrating metrics, logs, traces, events, and real-user data across hybrid and multi-cloud environments.Driving joint solution development with OEMs to deliver value-based observability offerings, enhancing QualityKiosk’s positioning in the AIOps and reliability ecosystem.Overseeing RFP/RFI responses, PoCs, and solution workshops, converting technical depth into business impact through ROI-driven positioning and measurable outcomes.Recognized for enabling enterprise-wide observability adoption and accelerating time-to-detect and time-to-resolve metrics through automation and cross-platform data correlation.

Education

• Fr. Conceicao Rodrigues Institute of Technology, Mumbai University

  Bachelor of Engineering - BE, Electronics & Telecommunication

  2004 — 2008

• SPJIMR SP Jain Institute of Management & Research

  MDP, Project Management

  2012 — 2012

• ITM Group of Institutions

  Master of Business Administration (MBA), Business Administration, Information Technology

  2011 — 2013

Skills

• Sql
• Linux
• Quality Center
• Vbscript
• Performance Improvement
• Hp Qtp
• Business Service Management
• Business Analysis
• IT Operations
• Dynatrace
• Scrum
• Test Management
• Integration
• Manual Testing
• Requirements Analysis
• Project Delivery
• Performance Tuning
• Load Testing
• Mysql
• Pre-Sales
• Application Performance Management
• Unix
• Ccna
• Management
• Team Management
• Html
• Consulting
• Hp Business Availability Center
• Enterprise Software
• Loadrunner
• Project Management
• Service Management
• Hp Quality Center
• Business Process
• Qtp
• Performance Testing
• Hp
• Sitescope
• Hp Quicktest Professional (Qtp)
• Agile Project Management