Varaang Ghai

About Varaang Ghai

A performance-driven professional with over 17 years of combined work experience in Strategic Training Operations (Human Resource Development, L & OD, Talent Management, Employee Engagement), Trade & Shipping with a key focus on Growth (profitability) and optimum utilization of resources. • An Individual with strong relationship building and interpersonal skills majorly with foreign business associates, Diplomatic Corps and Expats. • A Multi- certified Trainer and a dynamic professional with exposure in the area of Leadership skills, administration, Ed-tech, functional Training (Logistics etc) behavioural training, sales training, skill-based training, customer service training, safety training, Telecom and Highway training. • An Effective Communicator, Creative thinker, luminary, problem solver and decision-maker who balance the needs of employees with the organization mandate with a track record that demonstrates self-motivation, creativity and initiative to achieve both personal & corporate goals ensuring efficiency and attainment of quality benchmarks.

Experience

1. Head of Learning and Development

   Freight Systems

   Nov 2021 — Present · Gurugram, IN

   Training Need Identification: Assesses training and development needs through surveys, interviews, focus groups, and communication with various stakeholders at regional/national and country levels.\\\\n•Training Module (Creation & deliverable)- Customer Service, Time Management,\\\\nAccountability & Ownership, Coaching & Mentoring, Team Dynamics for New Managers, Diversity & Inclusion, Performance Management System, Effective Feedback, Email Etiquette, Root Cause Analysis, Communication Skills, Presentation Skills, Interpersonal Skills, Recruitment & Selection Skills, Conflict Management, Change Management, Anti-Sexual Harassment (POSH), Freight Forwarding, Sales Training\\\\n•Leadership training: Successfully conducted end-to-end Leadership Training for over 100 Global Employees called LEAD (Leadership Excellence and accreditation Development). Audience First-level managers and Middle Management audience. In addition to this offering various Leadership Development Programs by various premier B schools.\\\\n•Training Effectiveness: Evaluated training program effectiveness via surveys, pre and post-assessments and feedback. Formulating or reviewing training strategies and determining appropriate instructional methodologies and formats\\\\n•Preparation and implementation of training budget; maintain records and reports of expenses.\\\\n•Evaluates program effectiveness through assessments, surveys, and feedback.\\\\n•Organized and conducted external training program for people Manager HRBPs, How to conduct an effective interview, PoSH, six sigma, Financial Management, 7 Habits of highly effective people, Java, AWS.\\\\n•Communication: Pivotal role in rolling out the L&D newsletter in recognition of the initiation of a newsletter for the global audience with content sources from training completion to celebrate key achievements\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• XLRI - Xavier School of Management, Jamshedpur

  Certification Program, Assessor Certification

• Delhi University

  Bachelor of Commerce (B.Com.), Commerce

• Indian Society of Training and Development

  Diploma in Training and Development, Workforce Development and Training

  2019 — 2020

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  PGDHRM, Human Resources Management and Services

  2011 — 2013