Van Vuong
Director, Digital Platforms @Baylor Scott & White Health
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WORK HISTORY
Director, Digital Platforms @Baylor Scott & White Health
Dallas, TX, US
Architect web solutions to increase customer acquisition, retention, and engagement. Integrate company data into third party systems and lead the development of custom APIs to manage the provider search and scheduling workflows. Developed innovative solutions for managing high-volume traffic for COVID vaccine scheduling. Lead transition/implementation of enterprise content management solution using Sitecore CMS.
EDUCATION
Texas A&M University
BS, Computer Science
SKILLS
ABOUT VAN VUONG
PMP certified Information Technology specialist with 20 years of expertise, including extensive experience in hosting operations, transitions, application development, and process improvement initiatives such as implementation of ISO 9001 and achieving CMMI-DEV Maturity Level 3. During this time, I have served in numerous roles requiring close coordination with both internal and external customers overseeing operations, development teams, and application support teams. Responsibilities include planning and strategic leadership for delivering customer-focused solutions. My considerable background enabled clients to better understand their core business processes and mapping of future processes to achieve desired goals and outcomes.Specialties: Data center hosting operations, transitions, migrations, implementations, program management. project management, application development management, business development.
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