Vanshika Luthra
Business & Operations Analyst | Dash boarding (Tableau/Power BI) | Process Improvement | KPI & Performance Management
- Role
- Team Leader at IGT Solutions
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vanshika Luthra
1)I am an Operations & Business Analyst with 4+ years of experience driving performance improvement, data-led decision-making, and operational excellence across technology, hospitality, and gig-based platforms. With a strong foundation in analytics, reporting, and workflow optimisation, I help organisations enhance productivity, reduce costs, and strengthen service delivery through structured operations management and actionable insights.2)I have successfully led teams, managed high-volume processes, and delivered measurable business outcomes across diverse environments. My experience spans KPI tracking (CSAT, DSAT, SLA, AHT, attrition, shrinkage), data modelling, dashboard development, cost optimisation, and automation of manual processes.A few key accomplishments include:53% improvement in operational efficiency through workflow redesign and automation23% reduction in operational costs and 13% increase in profitability through analytics-driven actions78% improvement in partner/asset performance through SOPs and performance frameworks60–70 hours saved per month via automated reporting and dashboard creation3) I excel in cross-functional collaboration, performance governance, and streamlining complex operational workflows. My goal is to continue contributing to data-driven operational transformation and help organisations scale efficiently.Skills & Tools:Advanced Excel | SQL | Tableau | Power BI | Data Cleaning | BI Reporting | KPI Tracking | Process Optimisation | Operational Strategy | Stakeholder CollaborationOpen to global opportunities in Business Operations, Data Analysis, Performance Analytics, Process Optimisation, and Business Insights roles.
Experience
Team Leader
Jun 2025 — Present · Gurugram, IN
Education
Istituto Marangoni
Bachelor's degree, Fashion business communication and new media
2017 — 2020
HANS RAJ MODEL SCHOOL
CBSE, Art/Art Studies, General
2003 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.