Vanshika Sharma

Office Administrator @Green Again Irrigation

Richmond Hill, ON, CA

Handling customer complaints and inquiries•Coordinating and managing daily administrative operations of the office.•Greeting visitors warmly, handling inquiries and providing general information about the company.•Updating and maintaining databases with current information.•Processing payments, invoices, and orders accurately and timely.•Preparing invoices for payment by customers•Ensuring data integrity by accurately entering confidential and business critical information into databases, MS Word, and MS Excel.•Enhancing office efficiency by managing various administrative tasks, including phone handling, filing, record maintenance, invoicing, and scheduling.•Strengthening client relationships by providing high quality customer service and administrative support in a busy office environment.•Improving data organization by managing and updating client information in Excel and Microsoft Office.•Maintaining professionalism and a positive demeanor in a high-stress environment. •Following office procedures to ensure cleanliness and accurate file storage, maintaining an organized work environment.•Hiring of technicians, dispatch and efficient routing of technicians, monitoring and distributing inventory to technicians.

Lambton College

Postgraduate Degree