Vanshika Sharma

About Vanshika Sharma

With a strong foundation in user engagement, customer service, and quality analysis, I am eager to leverage my skills for growth and innovation.Currently, as a Quality Assurance Analyst at Tide, I focus on delivering exceptional service quality by analyzing data, identifying improvement areas, and implementing effective quality control measures. My role allows me to work collaboratively with cross-functional teams, ensuring that our services meet the highest standards.Previously, my experience as a Quality Analyst at Internshala equipped me with the tools to meticulously analyze processes and implement improvements, further solidifying my commitment to quality excellence.Additionally, during my time as a User Engagement Intern at WhiteHat Jr, I developed my expertise in data analysis and user behavior insights, which helped drive strategies to enhance customer satisfaction and retention. At Amazon, as a VCS Associate, I managed high volumes of customer inquiries, sharpening my problem-solving and communication skills.I am excited about opportunities that challenge me to grow and contribute meaningfully in the field of user engagement and quality assurance.

Experience

1. Buyer Success Specialist(Quality Assurance Buyer Success)

   G2

   Feb 2026 — Present · Gurugram, IN

Education

• Dayalbagh Educational Institute

  Master of Business Administration - MBA, Business Administration and Management, General

• Dayalbagh Educational Institute

  Bachelor of Vocational Education, Banking and Finance

  2018 — 2021

• St Conrad's Inter College

  High school and Senior Secondary education, Business/Commerce, General

  2016 — 2018