Vansh Taneja
Billing Specialist and Technical Support Specialist @Instantly.ai
Signup · Get unlimited contacts
WORK HISTORY
Billing Specialist and Technical Support Specialist @Instantly.ai
US
Manage and resolve Stripe payment disputes and chargebacks, ensuring timely responses, accurate evidence submission, and minimized revenue loss- Oversee all billing operations including invoicing, refunds, subscription adjustments, and payment reconciliation- Provide real-time technical support to users via chat and email, addressing issues related to integrations, campaign setup, and deliverability- Collaborate closely with the engineering, finance, and product teams to identify bugs, streamline processes, and enhance user experience- Maintain detailed records of support tickets and billing cases for process improvement and compliance- Educate customers on platform features and best practices to help them achieve maximum results.
EDUCATION
Atma Ram Sanatan Dharma College
Bachelor of Commerce - BCom
Dr Virendra Swarup Education Centre, Farrukhabad
10+2, Business/Commerce, General
ABOUT VANSH TANEJA
Instantly.ai || ARSD DU\'23 || AISATS || VSEC\'20
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.