Vansh Shilarkar
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- Role
- Technical Support Engineer at Aress Software
- Location
- Nashik, MH, IN
- LinkedIn followers
- 500 followers
Experience
Technical Support Engineer
Dec 2024 — Present · Nashik, IN
As a Technical Support Engineer, I specialized in providing first-line support to customers via chat, assisting them with technical queries and troubleshooting issues effectively. Alongside customer support, I also managed chargebacks and disputes across multiple global payment platforms including Ethoca, Verifi, American Express, Adyen, Braintree, and PayPal. My role required strong problem-solving skills, attention to detail, and cross-functional collaboration to ensure seamless resolutions while maintaining high customer satisfaction and minimizing financial risk.
Education
Dr. D. Y. Patil Institute of Technology, Pimpri, Pune
Bachelor of Engineering - BE, Electronics and telecommunication
2020 — 2024
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