Vanisha Ahuja

Customs Entry Writer @C.H. Robinson

Monroe, NJ, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Customs Entry Writer @C.H. Robinson

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NJ, US

Prepare and file customs entries for ocean, air, and land shipments in compliance with U.S. Customs regulations and company policies- Work & clear customs entries with PGA’s - Prepare and cut IT- Monitor shipments for potential customs holds, duty refunds, and rejections, ensuring prompt resolution of issues- Maintain up-to-date knowledge of changes in trade regulations, tariffs, and import/export restrictions- Monitor and follow up on all customs entry issues, ensuring prompt clearance and delivery of cargo- Work closely with customs brokers, clients, and government agencies to resolve entry discrepancies or compliance issues- Maintain accurate records of import documents such as commercial invoices, packing lists, bills of lading, and certificates of origin- Coordinate with internal departments and clients to ensure smooth cargo flow and prevent delays- Provide exceptional customer service to clients by answering questions, addressing concerns, and providing shipment updates.

EDUCATION

2010 — 2013

Delhi University

Bachelor of Commerce (BCom)

1995 — 2009

Delhi Public School - R. K. Puram

Bachelor of Commerce (B.Com.), Commerce with maths

SKILLS

Performance ManagementMarketing ResearchTransition ManagementKnowledge ManagementLeadershipPeople SkillsSocial MediaService DeliverySEOAnalytical SkillsSoft SkillsCustomer SatisfactionTeam ManagementCustomer EngagementCompetitive AnalysisCustomer ExperienceCustomer ServiceProcess ExcellenceEmployee EngagementData Analysis

ABOUT VANISHA AHUJA

More than 6 years of experience in the service industry in successfully achieving portfolio & business goals to raise the standards of operations and customer satisfaction. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. A Social media enthusiast with more than 3 years of experience in the industry. Results oriented with ability to manage change while creating a positive environment. Ability to work independently with focus on high level of quality and customer service and delegate the same to the trainees.

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