Vanessa Yip

About Vanessa Yip

With experience across industries including hospitality and healthcare, I take great pride in bringing an adaptable skillset that helps to create order out of chaos, reduce costs while increasing revenue, prioritizes customer and team relationships, as well as proactively resolves challenges through systems, structure and creativity.Project Management and Operations | Whether I’m overseeing video production, streamlining catering processes and optimizing prices for local restaurants or championing small business at local maker markets, you’ll find me on the lookout for ways to increase efficiency, improve engagement, and drive profitability - all while contributing to a productive and pleasant work environment.Customer Service | I bring a customer-centric approach to my work that helps me prioritize the experience of the user and craft systems and processes that make their experience a delight. By keeping the end in mind from the very beginning, I am able to align resources with an end result that generates loyalty, engagement, and revenue. Creative Leadership | My background in video production has provided me with a solid foundation in bringing ideas to life. Whether I am overseeing a team of creative contractors or optimizing prices for small, local businesses, I bring a strategic and creative lens that allows me to see the big picture and the details simultaneously, earning me a reputation for delivering results consistently, on time and on budget.

Experience

1. Catering Manager

   Buenas

   Jun 2022 — Present · Somerville, MA, US

   Designed scalable catering pricing tools and streamlined systems that improved operational efficiency and profit margins- Developed Super Mercado, a branded market experience featuring 25+ small vendors in partnership with Charles River Speedway- Built event infrastructure, vendor outreach, and branded content, growing customer base and increasing foot traffic.

Education

• Boston University

  Bachelor of Science (BS), Film/Television

  1989 — 1993

Skills

• Social Networking
• Social Media Marketing
• Strategic Communications
• Copywriting
• Editing
• Fundraising
• Marketing Strategy
• Project Planning
• Video Production
• Social Media
• Project Management
• Strategic Planning
• Public Relations
• Copy Editing
• Marketing
• Proofreading
• Media Relations
• Corporate Communications
• Microsoft Office
• Event Planning
• Research
• Proposal Writing
• Leadership
• Marketing Communications
• Healthcare
• Strategy