Vanessa Walmsley
Chief Customer Officer @JLA Group
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WORK HISTORY
Chief Customer Officer @JLA Group
EDUCATION
University of Limerick
BA
SKILLS
ABOUT VANESSA WALMSLEY
I am an executive leader with 20+ years experience in shaping customer strategies that deliver growth and enterprise value. My focus is on working with boards and leadership teams to embed customer-centricity at the core of business models, ensuring that strategy translates into measurable commercial outcomes.I bring a proven track record in driving growth acceleration, value creation and business transformation by aligning customer strategy with enterprise goals. By leveraging customer insights and embedding them into operating models and culture, I enable organizations to achieve sustainable results that exceed stakeholder expectations.Known for a results-driven, commercial approach, I lead high-performing teams to deliver impact at scale. My commitment is to ensure that customer strategy is not only a driver of experience but also a catalyst for long-term growth and enterprise value.
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