Vanessa Cuevas
- Role
- Product Designer Ii at Delta Dental Ins.
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Vanessa Cuevas
Portfolio available by request - password protected Product Designer II at Delta…
Experience
Product Designer Ii
Aug 2023 — Present
Member Experience Team (Primary Team)- mentored Delta Dental’s second design intern -SME for the Benefits Experience on ESS (Enrollee Self Service) portal (post log in) with a focus on member benefits for PPO DHMO and NonStandard Benefits; responsible for optimization of existing experience and scaling to remaining use cases for a nation wide rollout- Introduced Design Sprints at Delta Dental, bringing a legacy company up to speed on an industry best practice and its ROI for the enterprise-Redesigned a search feature for members to search their benefits quickly by procedure code or keyword in turn leading to a reduction of call volumes and at a future estimated savings of $7mil- supported migrating design system from Sketch to Figma and refinement of design system -rebuilt components, interactions, and refined documentation based on new standards -supported the team’s learning by crafting demos related to building components, design systems, and branching Mentor for a cohort of students at San Francisco State University (Fall 2022) Mentor for an intern on the Member Experience Product Design team at Delta Dental (Fall 2023)
Education
San Francisco State University
Bachelor of Science - with Honor, Visual Communications & Interaction Design
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