Vanessa Robinson
IBM Automation, Customer Success Engineer, Financial Services Market
- Role
- Customer Success Engineer at IBM
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Vanessa Robinson
An Asset Lifecycle Management Brand Technical Specialist with IBM. Experienced (20 years) leader skilled in Customer Success Management, Sales, Technology Business Management, Project Management, Project Engineering, and delivering value to stakeholders. I help clients adopt technologies that reduce technical debt and business expenses. Creative problem solver who adapts to changing environments and quickly grasps new concepts and processes. Holds extensive technical sales, key account management, presentation delivery (demonstrations), AI training, RFP completion, and complex, multi-stakeholder project experience. Excels at communicating technical concepts, customer engagement, and increasing sales.CORE COMPETENCIES:SalesElectrical and Computer EngineerProgram ManagementCustomer Success ManagementProposal/Bid Development (RFPs)Maximo Application Suite (MAS)Maximo Real Estate & Facilities (formerly TRIRIGA)IBM Envizi (ESG)
Experience
Customer Success Engineer
Feb 2026 — Present
Education
Lawrence Technological University
BSEE, Electrical, Electronics and Communications Engineering
1996 — 2002
Skills
- Data Analysis
- Avaya
- Program Management
- Energy
- Engineering Management
- Earned Value Management
- Java
- Testing
- Electrical Engineering
- Commissioning
- Process Improvement
- Project Engineering
- Manufacturing
- Troubleshooting
- Databases
- Integration
- Project Management
- Leadership
- Project Planning
- Instrumentation
- Utilities
- C++
- Business Process Improvement
- Engineering
- Networking
- Software Documentation
- Management
- Matlab
- Systems Engineering
- Electronics
- Telecommunications
- Analysis
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