Vanessa Herdman

Communications Officer @Metro Vancouver

Burnaby, BC, CA

A specialized communications role performed in support of Metro Vancouver\'s programs and projects.• Plans, coordinates, and evaluates the delivery of communications and engagement tactics to ensure alignment with project plans and objectives• Develops, drafts, and implements communications and engagement materials to support programs and projects• Acts as a communications and engagement lead for lower-complexity construction projects • Engages with technical staff to gather, write, and edit information on construction projects, changing complex technical language into plain language• Provides guidance and assistance to staff on editing and formatting materials to ensure consistency and compliance with established standards• Guides communication practices and techniques by liaising with internal and external teams, including project teams, vendors, consultants, and member jurisdictions• Works with graphic designers and vendors to develop visual aids; coordinates printing, distribution and installation of finalized products• Oversees the content of project webpages; ensures the inclusion of the latest project information related to various construction projects and programs• Creates and improves internal processes and templates; revises internal handbook with standard operating procedures; updates various trackers, lists, and records; prepares additional training materials and team resources as required

Simon Fraser University

Bachelor's degree

British Columbia Institute of Technology

Adobe Illustrator

Notre Dame Regional Secondary

High School

Langara College

Adobe InDesign

British Columbia Institute of Technology

Adobe Photoshop