Vanessa Ransom
Senior Systems Manager | Enterprise IT Operations | Medicaid Systems | Technical Delivery | ITSM | Cloud Modernization
- Role
- Senior Manager, Systems at Gainwell Technologies
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Vanessa Ransom
Accomplished Senior Systems Manager with 25+ years of experience leading enterprise-scale Medicaid systems and IT delivery operations. Proven success in managing cross-functional teams, driving modernization initiatives, and aligning technical solutions with business goals. Skilled in ITSM, cloud readiness, system performance optimization, and stakeholder engagement. Known for delivering high-impact results through strategic planning, operational excellence, and continuous improvement.
Experience
Senior Manager, Systems
May 2025 — Present · Indianapolis, IN, US
Led end-to-end system operations for Medicaid platforms, ensuring high availability and compliance. • Directed incident response and root cause analysis, enhancing system stability and performance. • Guided modernization efforts, including cloud readiness and platform optimization, resulting in improved operational efficiency. • Mentored cross-functional teams, fostering a culture of accountability and operational excellence.
Education
Indiana University-Purdue University at Indianapolis
B.A; School of Liberal Arts
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