Vanessa Pritchard
Creating Enhanced Security, Connectivity & Business Agility for Digital Businesses | Account Manager | Lumen
- Role
- Account Manager Ii at Lumen Technologies
- Location
- Little Rock, AR, US
- LinkedIn followers
- 500 followers
About Vanessa Pritchard
Welcome to the platform for next-gen business — powering new experiences in retail…
Experience
Account Manager Ii
Sep 2020 — Present · Little Rock, AR, US
As Account Manager with Lumen Technologies, I function as the team’s quarterback, making certain the right pieces are in place and that we meet all deliverables and deadlines. I manage the resources, monitor performance, troubleshoot and resolve problems for digital businesses every day, with the goal to provide the best customer experience. Lumen partners with our clients on the many opportunities and challenges they’re trying to manage, including: Collaborating with CEOs, CIOs, CTOs and IT Directors to modernize their network and IT environments to remain secure and competitive. Helping CIOs, VPs of Network Architecture, and IT Operations Managers evaluate effective SD WAN solutions to help prevent latency from driving away business. Devising solutions to defend your infrastructure assets and websites with Managed Firewall, Network-Based Security, IPS & VPN, and DDoS Mitigation. Enabling corporate buyers, change agents and business influencers to gain the agility to compete, save on infrastructure costs, and increase efficiency with connections to the cloud, hybrid cloud solutions and managed services.My clients vary across verticals, and they benefit in different ways from Lumen\'s products and services, for instance: Our retail clients benefit from our advanced reporting tools to aid in understanding user activity on their Wi-Fi networks. DDoS Mitigation helps our Gaming Network clients quickly identify and mitigate the latest threats so their businesses stay online and connected. We help our Financial Services clients harness the power of big data and analytics to derive actionable customer insight and business intelligenceLumen is proud to have been named the #1 U.S. carrier for Ethernet services in Vertical Systems Group’s year-end 2017 analysis. Learn more about us by viewing our media below.
Education
Ouachita Baptist University
Bachelor of Arts, Mass Communications and Business
2001 — 2005
Skills
- Wireless
- Co-Location
- Sip Trunking
- Solution Selling
- Voice Over Ip (Voip)
- Fiber Optics
- Networking
- Telephony
- Unified Communications
- Long Distance
- Account Management
- Hosted Services
- Voip
- Direct Sales
- Ethernet
- T1
- Managed Services
- Multiprotocol Label Switching (Mpls)
- Telecommunications
- Metro Ethernet
- Mpls
- Management
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