Vanessa Guevarra
Valuation Manager at The RealReal
- Role
- Valuation Manager, Fashion at The RealReal
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Vanessa Guevarra
Dynamic and detail-oriented professional with 6 years of comprehensive experience in the luxury e-commerce sector and the secondhand market. A proven track record of success in navigating the competitive landscape of luxury goods, with a particular expertise in handbags. My journey in the industry has equipped me with a deep understanding of consumer behavior, market trends, and pricing strategies, enabling me to drive sales and profitability while maintaining brand integrity and sustainability. I am passionate about the power of luxury fashion and sustainability, constantly seeking innovative ways to merge these worlds for the betterment of the industry and the environment. As I look to the future, I am eager to bring my expertise to a forward-thinking company that values creativity, strategic vision, and a commitment to excellence in the luxury retail space.
Experience
Valuation Manager, Fashion
Jun 2022 — Present
Maintain strong understanding of pricing trends and the sellthrough velocity of fashion items in the secondhand market- Respond to 20-30 price request emails via Zendesk daily, using online resources to determine what price range would effectively help an item sell in a healthy time frame- Manage site feedback by reviewing and solving tickets in regards to pricing, editing photography, correcting copy verbiage, etc in order to enhance overall customer service and satisfaction- Work with E-Commerce Managers to develop and implement web merchandising strategy- Host about 7 in-person appointments daily and maintain a 90%+ experience scorecard - Facilitate all appointments and work with clients to provide a relaxed and non-contentious experience that educates them on the resale value of their fashion items
Education
Notre Dame de Namur University
Bachelor’s Degree, Communications
2011 — 2015
Skills
- Phone Etiquette
- Merchandising
- Social Networking
- Blogging
- Organizational Effectiveness
- Public Speaking
- Editing
- Computer Proficiency
- Retail
- Sales
- Dance
- Customer Service
- Microsoft Word
- Social Media
- Retail Sales
- Social Media Marketing
- Powerpoint
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