Vanessa Detokunbo-Bello Beng Amicheme Iet
Customer Success Manager Tech Solutions for Global Energy Clients @Streamba
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WORK HISTORY
Customer Success Manager Tech Solutions for Global Energy Clients @Streamba
Drive Customer Success for multinational energy companies by ensuring effective adoption of the VOR product, enabling measurable cost savings, operational efficiency and CO₂ emission reductions- Manage and deliver end-to-end projects, from feature implementation to customer rollout, ensuring timely execution and adoption- Act as the primary liaison between clients and internal teams, collaborating with operational experts and senior stakeholders to align product outcomes with business objectives- Partner with the Engineering team to champion client needs, influencing the product roadmap and providing actionable insights to improve new and existing features- Develop and present data-driven KPIs, performance reports, and quarterly business reviews to executives, strengthening long-term partnerships- Lead customer onboarding and engagement initiatives using analytics to identify training opportunities, enhance user adoption, and maximise product value.
EDUCATION
Royal Holloway, University of London
Master of Science - MSc, Engineering/Industrial Management
Aston University
Bachelor of Engineering (BEng), Chemical Engineering (Sandwich With A Year In Industry) - IChemE Accredited
Dartford Grammar School For Girls, Kent. United Kingdom
High School, STEM Subjects (Mathematics, Chemistry, Biology, Psychology, EPQ)
Kidbrooke School, Blackheath, London. United Kingdom
High School, Mathematics and Sciences
ABOUT VANESSA DETOKUNBO-BELLO BENG AMICHEME IET
A conscientious, adaptable, and diligent individual who yearns to have a positive impact across projects and operations whilst providing service delivery to a high standard. As an individual who has gained employment in different industries, I am able to positively adapt to change and challenges I encounter. I have gained a wide range of skills and proficiency in various software which will enable me to perform various tasks as required.
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