Vanessa Albarran
Delivery Lead - Cx Checkout & Payments - Digital Development @Selfridges
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WORK HISTORY
Delivery Lead - Cx Checkout & Payments - Digital Development @Selfridges
London, GB
Lead delivery of changes in Selfridges Sell Omnichannel/ Checkout & Payments domain. Integrated new Payment Orchestrator and implemented Alternate Payment Methods, resulting in an improved online checkout journey. Built new squads and improved ways of working across our domain structure, enabling continuous enhancement of our customers\' shopping experience while supporting the heart of Selfridges\' business strategy.
EDUCATION
University of Warwick - Warwick Business School
Continuing Professional Development, Frontline Leadership
New York Law School
JD, Law
New York University
BA, Politics
ABOUT VANESSA ALBARRAN
An individual with extensive experience in Technical Delivery Management and Leadership, complimented by a strong global commercial background. Fully versed in standard and Agile project methodologies and frameworks, product development, IT upgrades, infrastructure, business, and digital transformation. Skilled relationship builder and communicator at all levels. Deep knowledge of and experience in investment processes and business case builds. Detail oriented and focused to deliver complex initiatives with transformative benefit.Led delivery of a Payment Orchestration provider and implemented several new payment types for an enriched customer checkout and payment experience.Drove a complex multi-squad & multi-domain development of our next generation customer loyalty proposition, Unlocked, launched February 2025.Integrated a new Duty Calculator engine, to ensure our international customers are correctly charged and our Taxes & Duties position is accurately maintained, June 2025.Appeared on Endava\'s enlightening\'Technology Re-imagined\' podcast series, with my views on Payments and Digital Transformation :
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