Vanesa Tejada
Director, Accounts Support @Epic Games
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WORK HISTORY
Director, Accounts Support @Epic Games
Berlin, DE
EDUCATION
Universidad Carlos III de Madrid
Master of Engineering (M.Eng.), Telemática
Universidad Carlos III de Madrid
Bachelor of Engineering (B.Eng.), Ingeniería Técnica de Telecomunicaciones: Telemática
Newfield Consulting
Executive Ontological Coach, Physical Education Teaching and Coaching
ABOUT VANESA TEJADA
Director of Product and Customer Operations with extensive international experience scaling global operations and building high-performing teams in complex tech environments. I’m passionate about aligning culture, product strategy, and operations to turn customer needs into measurable business impact for millions of users worldwide. Across Europe, North America, and Latin America, I have- Built and led large, diverse global teams- Driven product and support transformations at scale- Established data-driven operating models that improved customer outcomes and operational efficiency- Accelerated time-to-market through Lean-Agile practices- Embedded continuous improvement cultures in complex organizations
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