Vandana Boinpally
Genesys Developer @HCLTech
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WORK HISTORY
Genesys Developer @HCLTech
EDUCATION
JNTUH College of Engineering Hyderabad
Bachelor's degree, Electrical, Electronics and Communications Engineering
Hyderabad, India
Bachelor of Engineering, Electronics and Communication
ABOUT VANDANA BOINPALLY
With over eight years of specialized experience in the telecommunication sector, my journey from an IVR Support Analyst at Genesys Purecloud to a Genesys Developer at HCL has honed my skills in Genesys PureConnect and network troubleshooting tools. At HCL, we\'re pushing the boundaries of customer engagement through innovative Genesys Cloud solutions. My core competencies lie in implementing and supporting complex telephony systems, ensuring seamless voice and digital communication channels. Our team\'s mission synchronizes with HCL\'s vision of leveraging cutting-edge technology to enhance user experiences, a goal I passionately share. I am committed to driving excellence in this field, contributing my expertise to deliver transformative results.
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