Vance Basilio

Senior Manager, Customer Growth @Salesforce

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Feb 2024 — Present

Senior Manager, Customer Growth @Salesforce

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Toronto, ON, CA

Defined the product strategy and launched a new growth metric across 37k+ Sales Executives to balance customer uplift and new business against incremental attrition.

EDUCATION

N/A

McGill University

Bachelor's Degree

SKILLS

Data SamplingInterpersonal SkillsMicrosoft OfficeSapProject EngineeringProcess AutomationPro EngineerLeadershipAutocadBusiness Process ImprovementMaintenance ManagementMaple 13LabviewPublic SpeakingSignal ModificationTestingSpectral AnalysisNei Nastran FeaMatlabBusiness AnalysisDigital and Analog Signal Data AcquisitionTeam LeadershipBusiness Case DevelopmentProject PlanningPreventive MaintenanceEngineeringContract ManagementContinuous ImprovementPtc Creo3d Studio MaxCommissioningManagementPrimavera P6RetscreenMachiningVendor ManagementAnsysSolidworksProject ManagementReliability Engineering

ABOUT VANCE BASILIO

Product Leader with 11+ years of experience building and shipping mission-critical financial platforms, with a focus on process automation, rigorous testing and E2E SOX compliance. Expert in leveraging usage data and engagement metrics to drive customer acquisition directly with the Sales Team. Latest Product Launch rethinks compensation into a 2-bucket model across 37k+ sellers, reducing attrition from 8.2% to 7.1% across billions of dollars in Annual Contract Value.

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